What Will Local HealthWatch Do?
Influencing
Local HealthWatch will present the views and experiences of local service users to local managers and decision makers, they will also feedback to HealthWatch England (at National level), as well as being part of prioritising issues/concerns for discussion on the local Health and Well-being Board and also hold local providers to account.
Signposting
Providing information on how to access Health and Social Care services by promoting choice. Some signposting is currently provided by the Primary Care Trusts as part of their Customer Services which now incorporates PALS (Patients Advice and Liaison Service).
Advising
Focused on provding NHS complaints advocacy. ICAS (Independant Complaints Advisory Service) currently provides support to people in England wishing to complain about their treatment or the care they receive under the NHS. The support offered ranges from helping the client with preparation, through to attendance at resolution meetings and helping people with their Correspondence. From April 2012 the Local Authorities will be responsible for commissioning this support and individual authorities may decide.
HealthWatch Survey - Information, Advice and Signpostng
The following is a reminder that as part of the Leicester LINk's move towards HealthWatch we are running a survey to ensure we are connecting with all areas of the Community in Leicester City.
If you would like to take part online you can do so by accessing it through the following link:
http://www.surveymonkey.com/s/QCYTDYL
Leicester LINk to HealthWatch Transition Information
Leicester LINk to HealthWatch
The date has now moved to April 2013 and the Department of Health has allocated more funds.
For more information, please see the Department of Health letter by followin this link.
Other HealthWatch Bulletins & Downloads
To view the HealthWatch Advisory Group Bulletins and other HealthWatch documents, use this link to access our Downloads page.
Questions & Answers
HealthWatch questions you may want to ask and the answers. PDF document.
HealthWatch Transition Board Minutes
Leicester LINk to HealthWatch
To view the HealthWatch Transition Board Minutes use this link to access our Downloads page.
